Questions, answered
Everything centers usually ask before they switch. Don't see yours? Send us a question.
Pricing
How much does Sprovi cost?
Your price is based on how many children you enroll. It's $99 a month for up to 40 children, $179 for 41 to 80, and $279 for 81 to 100. If you have more than 100, let's talk.
Do any features cost extra?
No. Every plan includes every feature. The only thing that changes your price is how many children you enroll.
Do you take a cut of tuition?
Never. Card and bank fees pass straight through at cost, and you decide whether parents pay them.
Getting started
How do we move our families over?
Upload a spreadsheet of your families, or send it to us and we'll import it for you. You check every child, room, and pickup person before any family gets an invite.
What do we set up first?
Your classrooms, your staff, and your families. The dashboard walks you through each one, and you can follow along with us the whole way.
Can families hear about Sprovi before we're ready?
No. Families only get an invite when you send it, so you can set everything up first.
Families and the app
What do families see in the app?
Their child's day: photos, the daily log, messages from teachers, the calendar, and check-in. They only see their own children.
Who can pick up a child?
Parents add the people they trust to pick up in the app, and teachers see that list at pickup.
Check-in
What do we need at the front door?
Pick what works for your center: door stickers parents tap with their phone, a code they scan, or a PIN on a front desk iPad.
What if a parent forgets their phone?
They can use their PIN on the front desk iPad, or a teacher can check their child in from the roster.
Help and privacy
How do we get help?
Open Support in your dashboard or the teacher app and send us a ticket. Danni or Zack replies right there, and we email you when we do.
Can the Sprovi team see our center's information?
Only if you turn on support access, and only for the time you choose. Every visit is logged, and you can see who looked and when.
Still have a question?
Danni or Zack will reply within one business day.